QODBC.com Support Page

Customers are encouraged to use our online support options.

Click here to upload files requested by the Support Department.


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Online Resources for QODBC:

Announcement List

To be alerted to news about QODBC, product releases, beta test cycles, new features and promotions, click here.

Discussion List

Join our open email discussion group, hosted by Google Groups, where you can share tips for using QODBC and learn how others are using the product. When you join, the messages you and the other members post will be emailed to you and to the rest of the group. Sometimes message volume can be a problem, so the signup process includes the ability to “digest” the messages into one email per day. You can also read them from the web page link below. There is advertising included in messages for this list.

Join the discussion list here: https://groups.google.com/g/qodbc

Support Options

Our QODBC Support Wizard (included with QODBC) is a useful tool that can help you with verifying installation and configuration, testing connection to QuickBooks, executing SQL statements, and raising support tickets. Those purchasing the product will receive Free Support via our Technical Support forum. Program anomalies will be addressed at no charge, and updates will be posted on our website. Other support requests for configuration, connection, or troubleshooting issues specific to your application or requirements may be subject to a $75 per incident consulting fee Click here for further details.

Service Level Agreement

See document here: FLEXquarters.comServiceLevelAgreement.pdf