Customers are encouraged to use our online support options.
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QODBC HOT SUPPORT ITEMS
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Online Resources for QODBC:
How do I download and install QODBC
How to connect QODBC to QuickBooks the first time
QODBC Users Manual - first time setup issues
Answers to frequently asked technical questions on QODBC
Which versions of QuickBooks are supported
Details on what QuickBooks data is available via QODBC
QODBC Tutorials for Popular Software Titles
To be alerted to news about QODBC, product releases, beta test cycles, new features and promotions, click here. Instructions on leaving the mailing list will be included in each announcement, and we will not give your email to any other party.
Join our open email discussion group, hosted by Yahoo Groups, where you can share tips for using QODBC and learn how others are using the product. When you join, the messages you and the other members post will be emailed to you and to the rest of the group. Sometimes message volume can be a problem, so the signup process includes the ability to "digest" the messages into one email per day. You can also read them from the web page link below. There is advertising included in messages for this list. Email discussions have the benefit of allowing for discussions to be delivered, as opposed to having to visit a newsgroup server.
Join the discussion list here: http://groups.yahoo.com/group/qodbc
The Free Technical Support Forum is always available to get you connected. Support issues specific to your application or requirements may be subject to a $75 per incident consulting fee. Program anomalies will be addressed at no charge and updaters posted on our web site.
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